FREQUENTLY ASKED QUESTIONS

Your TFest questions answered. If not, drop us an email and we will be more than happy to help: info@t-fest.co.uk

What time does the festival start?

The gates open and music starts at 11:30am on Saturday 23rd September.

Where are the stages?

Both the main stage and rock stage are at Tickhill Cricket Field, Alderson Drive, Tickhill, Doncaster DN11 9EU.

Will you have programmes / timetables for the day?

Yes. Programmes will be available to purchase at the Festival. We don�t publish information in advance, mostly because we'd like people to come for the whole day, not just one band. But, also, owing to the nature of the event, timings are subject to a bit of change, so we leave the publishing to as late as possible.

Will there be a cash machine?

No we wont be providing a cash machine. However, there are a couple of cash machines available in Tickhill.

Please note that the cash machines in Tickhill have previously ran out of cash on the day of TFest, so please organise cash in advance to avoid disappointment.

I would like to volunteer at TFest, how do I apply?

Welcome aboard! If you could please fill out a volunteer application here: www.t-fest.co.uk/volunteer we will be in touch a few weeks before the event. Thanks in advance! We appreciate your help.

Is the festival family friendly?

Absolutely! We pride ourselves on having something for everyone, from workshops to activities in the Children?s Arena, plus a vast array of music and performance around the site. We want grans, granddads, brothers, sisters, mums, dads, aunts and uncles to join in the fun and have a brilliant time together at TFest. We also offer a family ticket which offers families a discount.
FAMILY TICKETS

Can I bring my own chairs?

Yes, we want you to be comfy and enjoy the show! You can bring collapsable chairs, tables and rugs. Please avoid bringing anything that may block the view of the stage such as wind breaks!

Can I order tickets online?

Yes, please visit the link below to purchase your tickets.
BUY TICKETS

I've ordered tickets online, what do I do now?

When ordering tickets online you will have been asked for an email address. The tickets will be emailed to you for you to print off and bring with you to the entrance of TFest where we will exchange for your wristband.

Can I buy tickets anywhere locally?

Yes, tickets are available to buy from Castlegate Cards and Castlegate DIY, both situated in the Market Place, Tickhill.

What type of ticket do I need?

We offer different tickets depending on your age. Adult tickets are for ages 18 and over, Junior tickets are for ages 12-17, Child tickets are for ages 5-11, under 5's are free and do not require a ticket.

Can I pay by card at the entrance?

No, we don't have any facilities to take card payments at the entrance. However, you can still order your tickets online via mobile and present the QR code that gets emailed to you.

Can I bring my own food and drink?

Strictly no food or drink is allowed in or out of the festival site. We provide our own bars and food outlets with plenty of choice. Please be aware that bag searches will take place at the entrance.

Please note, TFest operate an extremely strict Challenge 21 policy at all festival bars, so please remember your ID if you are lucky enough to look under 21, to allow you to purchase alcohol at the festival. Please note, each venue reserves the right to deny access to anyone who cannot produce a valid form of ID when trying to purchase alcohol.

Can I bring my dog?

No sorry, but in the interests of health and safety only registered assistance dogs are allowed into the TFest festival site.

Looking for a pet sitter? TLC by TLK are a local house and pet sitting service. For more information click here

Do you provide disabled parking?

No we don't. Due to the location, we rely on street parking around the venue and we also provide a car park a short walk away at the Strawberry Fields.

Is there a disabled viewing area?

No we don't have a specific disbaled viewing area. Both stages are set on flat ground and raised with a wide viewing area. If viewing becomes a problem please contact the events team and we will see what we can do for you.

Do I have to pay for my carer?

No, we don't believe that this would be fair. Please purchase a ticket just for yourself and then when you arrive on site present your Middle Level Disability Living Allowance paperwork to our ticketing team and they will issue you with your extra adult ticket.

Will there be disabled toilets?

Yes we will provide disabled toilets, situated with the main bank of toilets. The disabled toilet will be clearly signed.

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TFest Music Festival is organised by Simon Stringer and Steve Madin. All rights reserved. TFest CIC © 2017.

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